💬 Get Help
Need Assistance? We’re Here for You!
At PlantsVatika, customer happiness is at the heart of everything we do. Whether you have questions about your order, returns, or payments — we’re ready to help.
📦 Order & Delivery Support
- Track your order
- Change delivery address (within 2 hours of order)
- Report a damaged or missing item
📩 Email us at support@plantsvatika.com
Please include your Order ID and photos (if applicable).
💸 Payment & Refunds
Need help with doorstep payment, refunds, or billing issues?
We support: Pay at Doorstep, UPI, Wallets, and Secure Online Payments.
Reach out to support@plantsvatika.com with your order details.
🔄 Return & Cancellation Requests
- Returns are accepted only for non-living items
- Cancellations allowed within 4 hours of placing the order
- Damaged or incorrect products? Contact us within 24 hours of delivery
📬 Other Queries
Questions about bulk orders, partnerships, or something else?
We’d love to hear from you.
💚 We’re Listening!
Response time: Within 24 hours (Mon–Sat)
Our team is available from 10 AM – 6 PM IST, excluding Sundays and public holidays.
